Frequently Asked Questions
Everything you need to know about our luxury fashion services and logistics.
How long does international shipping take?
Standard international shipping typically takes 7-12 business days, while express options are available for delivery within 3-5 business days.
What is your return policy for designer apparel?
We offer a 30-day return window for all unworn items with original tags and security seals intact. Please note that bespoke or altered garments are final sale.
Are all items on AvantGarde Service authentic?
Yes, every product is sourced directly from licensed distributors or the fashion houses themselves, and each shipment includes a certificate of authenticity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and select buy-now-pay-later services like Klarna and Afterpay.
How can I track my order status?
Once your order is dispatched, you will receive an email with a tracking number and a link to our real-time tracking portal.
Do you offer professional styling advice?
Absolutely. Our 'AvantGarde Concierge' team is available via live chat or email to provide personalized sizing recommendations and outfit coordination.